Publications
For publications organized by research area, view individual Projects in the Research section.
Journal Articles and Conference Proceedings
2011
- Swierenga, S. J., Abujarad, F., Dennis, T. A., & Post, L. A. (2011). Real-World user-centered design: The Michigan Workforce Background Check system. In Salvendy, G., and Smith, M. J. (eds.): Human Interface, Part II, HCII 2011, LNCS 6772, pp. 325-334. Springer-Verlag Berlin Heidelberg 20114:12 PM 11/7/2011.
- Swierenga, S. J., Sung, J., Pierce, G. L., & Propst, D. B. (2011). Website design and usability assessment implications from a usability study with visually impaired users. In C. Stephanidis (Ed.), Universal Access in HCI, Part II, Lecture Notes in Computer Science 6766 (pp. 382-389). Heidelberg, Germany: Springer-Verlag.
- Swierenga, S. J., Sung, J. E., & Propst, D. B. (2011). Outdoor recreation information website usability study with visually impaired and sighted users. In International Technology and Persons with Disabilities Conference Proceedings. Los Angeles, CA: CSU Northridge.
2010
- Coursaris, C. K., Swierenga, S. J., & Pierce, G. L. (2010). Effects of aesthetics and playfulness on web usability – An empirical investigation. In Americas Conference on Information Systems 2010 Proceedings, 549. Atlanta: Association for Information Systems.
- Coursaris, C. K., Sung, J. E., and Swierenga, S. J. (2010). Antecedents of mobile advertising perceptions: A two country study.In 9th Pre-ICIS Workshop on HCI Research in MIS Proceedings. St. Louis, MO.
- Coursaris, C. K., Sung, J. E., & Swierenga, S. J. (2010). Effects of message characteristics, age, and gender on perceptions of mobile advertising – An empirical investigation among college students. In 9th International Conference on Mobile Business / 9th Global Mobility Roundtable Conference Proceedings, 198-205. Los Alamitos, CA: IEEE Computer Society.
- Coursaris, C. K., Yun, Y., & Sung, J. E. (2010). Twitter users vs. quitters: A uses and gratifications and diffusion of innovations approach in understanding the role of mobility in microblogging. In 9th International Conference on Mobile Business / 9th Global Mobility Roundtable Conference Proceedings, 198-205. Los Alamitos, CA: IEEE Computer Society.
- Coursaris, C. K., Yun, Y., & Sung, J. E. (2010). Understanding Twitter's adoption and use continuance: The synergy between uses and gratifications and diffusion of innovations.In 9th Pre-ICIS Workshop on HCI Research in MIS Proceedings. St. Louis, MO.
- McCarthy, J. E., & Swierenga, S. J. (2010). What we know about dyslexia and accessibility: A research review. Universal Access in the Information Society, 9(2), 147-152.
- Papagiannidis, S., Coursaris, C. K., & Bourlakis, M. (2010). Do web sites affect voting decisions? Exploring the findings from two general elections in Greece. In Proceedings of the British Academy of Management Conference 2010, Sheffield, U.K.
- Sung, J., & Yun, Y. (2010). Toward a More Robust Usability concept with Perceived Enjoyment in the context of mobile multimedia service. International Journal of Human Computer Interaction, 1(3), 12-32.
2009
- Coursaris, C. K., & Liu, M. (2009). An analysis of social support exchanges in online HIV/AIDS self-help groups. Computers in Human Behavior, 25(4), 911-918.
- Coursaris, C. K., & Papagiannidis, S. (2009). Online political marketing: The 2007 national elections in Greece and two case studies. Computers in Human Behavior, 25(4), 825-861.
- Molina Castillo, F. J., Lopez-Nicolas, C., & Coursaris, C. K. (2009). Second Life: Analysing the adoption of an innovative new product. In Proceedings of the 8th International Marketing Trends Congress 2009.
- Swierenga, S. J., Elledge, M. S., Roberts, H., & Sung, J. E. (2009). Before and after: Two-tiered usability testing on a public transportation website. In Usability Professionals' Association 2009 Conference Proceedings. Bloomingdale, IL: Usability Professionals' Association.
2008
- Boylan, C., Coursaris, C. K., & Taylor, J. (2008). Mobile content services: A case of the Oakland County eGovernment. In Proceedings of the International Telecommunication Education and Research Association Conference.
- Chisnell, D., Scott, J., Swierenga, S. J., & Quesenbery, W. (2008). Usability in Civic Life Event: The Local Election Officials Usability Testing Kit. In Usability Professionals' Association International Conference 2008 Proceedings. Bloomingdale, IL: Usability Professionals' Association.
- Coursaris, C. K., Hassanein, K., & Head. M. (2008). Mobile Technology and the Value Chain: Participants, Activities, and Value Creation. International Journal of Business Science and Applied Management, 3(3), 14-30.
- Coursaris, C. K., Swierenga, S. J., & Watrall, E. (2008). An empirical investigation of color temperature and gender effects on Web aesthetics. Journal of Usability Studies, 3(3), 103-117.
- Papagiannidis, S., & Coursaris, C. K. (2008, September 9). An examination of candidate Web sites as a political campaigning tool in the 2007 Greek national elections. In Proceedings of the British Academy of Management 2008 Conference. Harrogate, U.K.
- Swierenga, S. J. (2008). A mandate for usability: Mexican manifesto on usability and accessibility for government websites. User Experience, 7(1).
- Swierenga, S. J., Porter, J. E., Ghosh, S., & McCarthy, J. E. (2008). Usable websites for dyslexic users: A voting website user study. In Usability Professionals' Association International Conference 2008 Proceedings. Bloomingdale, IL: Usability Professionals' Association.
- Swierenga, S. J., Quesenbery, W., Walser, K., & Paciello, M. (2008). Usability in civic life event: New recommendations for Section 508. In Usability Professionals' Association International Conference 2008 Proceedings. Bloomingdale, IL: Usability Professionals' Association.
- Walser, K., Quesenbery, W., & Swierenga, S. J. (2008). Designing for cognitive disabilities. In Usability Professionals' Association International Conference 2008 Proceedings. Bloomingdale, IL: Usability Professionals' Association.
2007
- Coursaris, C. K., Hassanein, K, Head, M., & Bontis, N. (2007). The Impact of Distractions on the Usability and Adoption of Mobile Devices for Wireless Data Services, In Proceedings European Conference on Information Systems, HCI Track, St. Gallen, Switzerland, June 7-9, 2007.
- Coursaris, C. K., & Kim, D. (2007). A research agenda for mobile usability. In CHI '07 Extended Abstracts in Human Factors in Computing Systems, 2345-2350.
- Coursaris, C. K., Swierenga, S. J., & Watrall, E. (2007). Effects of color temperature and gender on the website aesthetics. In 13th Americas Conference on Information Systems Proceedings. Association for Information Systems.
- Coursaris, C. K., Swierenga, S. J., & Watrall, E. (2007). Effects of color and gender on the perceived attractiveness of websites. In Managing Worldwide Operations and Communications with Information Technology 2007 Conference Proceedings. Information Resources Management Association.
- Coursaris, C. K., Swierenga, S. J., & Watrall, E. (2007). Effects of color and gender on the perceived attractiveness of websites. In Proceedings of the Information Resources Management Association.
- Kiernan, T., & Swierenga, S. J. (2007). Podcasting about usability: Tips for practitioners. In Usability Professionals' Association 2007 Conference Proceedings. Bloomingdale, IL: Usability Professionals' Association.
- Kripintiris, K., & Coursaris, C. K. (2007). Exploring the relationship between aesthetics and usability. In Proceedings of the International Telecommunications Education & Research Association.
- Swierenga, S. J., & Chisnell, D. E. (2007). The 2006 mid-term elections: Usability and accessibility voting forum. In CSUN International Technology and Persons with Disabilities Conference Proceedings. Los Angeles: CSU Northridge.
- Swierenga, S. J., Choi, J. H., Post, L. A., & Coursaris, C. K. (2007). Public health communication technology: A case study in Michigan long-term care settings. International Journal of Interdisciplinary Social Sciences, 1(5), 115-124.
- Swierenga, S. J., & Diehl, A. (2007). Usability evaluation of a transportation website with multiple user groups. In Society for Technical Communication 54th Annual Conference Proceedings.
2006
- Coursaris, C. K. (2006). Cheer cutie: From streets to clicks, In Proceedings of the Administrative Sciences Association of Canada.
- Coursaris, C. K., Hassanein, K., & Head, M. (2006). Value chain analysis of m-business. In Proceedings of the International Conference on Mobile Business.
- Coursaris, C. K., & Kim, D. (2006). A qualitative review of empirical mobile usability studies. In Proceedings of the Americas Conference on Information Systems.
- Post, L. A., Swierenga, S. J., Oehmke, J., Salmon, C., Prokhorov, A., Meyer, E., & Joshi, V. (2006) The implications of an aging population structure. International Journal of Interdisciplinary Social Sciences, 1(2), 47-58.
- Swierenga, S. J., Diehl, A., Georgis, G., & Gilbert, P. (2006). Blind and sighted user experiences with a transportation authority website. In Technology and Persons with Disabilities Conference Proceedings. Los Angeles, CA: CSU Northridge.
2005
- Oehmke, J., Post, L. Almerigi, J. & Swierenga, S. J. (2005). Rural economic sustainability and background checks on workers in rural health care settings: Evidence from the Michigan pilot background check program. In Selected papers from the American Agricultural Economics Association Annual Meeting.
- Walker, J. L., Swierenga, S. J., Militello, L. G., & Gorman, M. G. (2005). The task-based user interface filter accessibility tool for website navigation. In Proceedings of the 20th Annual CSUN International Technology & Persons with Disabilities Conference.
2004
- Gorman, M., Militello, L. G., Swierenga, S. J., & Walker, J. L. (2004). Internet searching by ear: Decision flow diagrams for sightless internet users. In Proceedings of the Human Factors and Ergonomics Society 48th Annual Meeting, 243-247. Santa Monica, CA: Human Factors & Ergonomics Society.
- Langhorne, A., & Swierenga, S. J. (2004). User expectations and perceptions of e-learning courses: Which course components facilitate e-learning satisfaction? In Proceedings of the Human Factors and Ergonomics Society 48th Annual Meeting, 1069-1073. Santa Monica, CA: Human Factors & Ergonomics Society.
- Walker, J. L., Anders, S. H., & Swierenga, S. J. (2004). Developing an effective Section 508 web accessibility compliance program. In Proceedings of the Human Factors and Ergonomics Society 48th Annual Meeting, 1548-1551. Santa Monica, CA: Human Factors & Ergonomics Society.
- Swierenga, S. J., Militello, L. G., Gorman, M., & Walker, J. L. (2004). Going in blind doesn’t help: Cues for navigation. In Usability Professionals’ Association 2004 Conference Proceedings. Bloomingdale, IL: Usability Professionals’ Association.
Book Chapters
2008
- Scott, D., Coursaris, C. K., Kato, Y., & Kato, S. (2008). The Exchange of Emotional Content in Business Communications: A Comparison of PC and Mobile Email Users. In M. Head & E. Li (Eds.), Mobile and Ubiquitous Commerce: Advanced E-business Methods (pp. 201-219). IGI Global.
- Post, L. A., Salmon, C. T., Prokhorov, A., Oehmke, J. F., & Swierenga, S. J. (2008). Aging and elder abuse: Projections for Michigan. In S. H. Murdock & D. A. Swanson (Eds.), Applied Demography in the 21st Century (pp. 103-112). Springer.
2007
- Swierenga, S. J. (2007). Incorporating Web accessibility into the design process. In C. Righi & J. James (Eds.), The User-Centered Design Casebook. Morgan Kaufmann.
2003
- Coursaris, C. K., Hassanein, K., Head, M. (2003). Understanding the Mobile Consumer. In S. Nansi (Ed.), Wireless Communications and Mobile Commerce (pp. 132-165). Idea Group Publishing: Singapore & Hershey, PA.
Conference and Research Presentations
For a list of workshops and trainings, see UARC Presentations in the Events sections.
2011
- Propst, D. B., Swierenga, S. J., Pierce, G. L., Jeong, E., & Perales, M. K. (2011, November 3). Usability and aesthetics of an outdoor recreation knowledge management website. Paper presented at the National Parks and Recreation Association Conference - Leisure Travel Symposium, Atlanta, GA.
- Swierenga, S. J., Abujarad, F., Dennis, T., Post, L. (2011, July 12). Real-world user-centered design: The Michigan Workforce Background Check System. Paper presented at the 14th International Conference on Human-Computer Interaction, Orlando, FL.
- Swierenga, S. J., Coursaris, C. K., Georgis, G., Elledge, M. E. (2011, October). The role of digital communication in advancing engagement. Presented at the 12th Annual National Outreach Scholarship Conference, East Lansing, MI.
- Swierenga, S. J., Propst, D. B., Pierce, G. L., & Sung, J. E. (2011, June 22). Impact of visual impairments on the duration of usability tests. Presented at the Usability Professionals' Association International Conference 2011, Atlanta, GA.
- Swierenga, S. J., & Sung, J. (2011, March 16). Outdoor recreation information website usability study with visually impaired and sighted users. Presented at the 26th Annual CSUN International Technology & Persons with Disabilities Conference, San Diego, CA.
- Swierenga, S. J., Sung, J., Pierce, G. L., & Propst, D. B. (2011, July 13). Website design and usability assessment implications from a usability study with visually impaired users. Paper presented at the 14th International Conference on Human-Computer Interaction, Orlando, FL.
2010
- Coursaris, C. K. (2010, April 2). Twitter tactics: ROLES & AVATARS. Presented at Central Michigan Public Relations Society of America (CMPRSA) Lunch 'n Learn, Lansing, MI.
- Coursaris, C. K. (2010, September 13-17). HCI & Web Design. Talk presented at IESEG School of Management, Lille, France.
- Coursaris, C. K. (2010, November 15-19). Social Media Marketing. Talk presented at IESEG School of Management, Lille, France.
- Coursaris, C. K., Sung, J. E., & Swierenga, S. J. (2010, December 11-15). Antecedents of mobile advertising perceptions: A two country study. Poster Presented at the 9th Pre-ICIS Workshop on HCI Research in MIS, St. Louis, MO.
- Coursaris, C. K., Sung, J. E., & Swierenga, S. J. (2010, June 12-14). Effects of message characteristics, age, and gender on perceptions of mobile advertising–An empirical investigation among college students. Presented at International Conference on Mobile Business, Athens, Greece.
- Coursaris, C. K., Swierenga, S. J., & Pierce, G. L. (2010, August 11-15). Effects of aesthetics and playfulness on web usability – An empirical investigation. Presented at the 16th Americas Conference on Information Systems, Lima, Peru.
- Coursaris, C. K., Yun, Y., & Sung, J. E. (2010, June 12-14). Twitter users vs. quitters: A uses and gratifications and diffusion of innovations approach in understanding the role of mobility in microblogging. Presented at the International Conference on Mobile Business, Athens, Greece.
- Coursaris, C. K., Yun, Y., & Sung, J. E. (2010, December 11-15). Understanding Twitter’s adoption and use continuance: The Synergy between uses and gratifications and diffusion of innovations. Presented at the 9th Pre-ICIS Workshop on HCI Research in MIS, St. Louis, MO.
- Papagiannidis, S., Coursaris, C. K., & Bourlakis, M. (2010, September 14-16). Do web sites affect voting decisions? Exploring the findings from two general elections in Greece. Presented at the British Academy of Management Conference 2010, Sheffield, U.K.
- Sung, J. E., Bjornrud, T., Lee, Y., & Wohn, D. Y. (2010, April). Social Network Games: Exploring Audience Traits. Poster presented at the 28th ACM Conference on Human Factors in Computing Systems, Atlanta, GA.
- Wohn, D. Y., Lee, Y., Sung, J. E., & Bjornrud, T. (2010). Building Common Ground and Reciprocity through Social Network Games. Poster presented at the 28th ACM Conference on Human Factors in Computing Systems, Atlanta, GA.
2009
- Bauer, J., & Coursaris, C. K. (2009, October). Process and product innovation in advanced communications. Presented at the International Telecommunications Society's 1st Europe - Middle East - North Africa Regional Conference, Manama, Kingdom of Bahrain.
- Becker, S. C., Quesenbery, W., Redish, J., Chisnell, D., Scott, J., & Swierenga, S. J. (2009, May). Rewriting the voting experience on Election Day. Paper presented at the Society for Technical Communication's 56th Annual Conference, Atlanta, GA.
- Coursaris, C. K. (2009, May 15). Mobile advertising and usability. Talk presented at Keio University, Tokyo, Japan.
- Elledge, M. S. (2009, June 15). CIC IT Accessibility & Usability Survey. Presented at CIC IT Accessibility and Usability Group Annual Conference, Bloomington, IN.
- Elledge, M. S. (2009, October, 8). A Web-Enabled World: Is the glass half-empty or half-full? Presented at the 2009 Treasury Disability and IT Accessibility Summit, Washington, DC.
- Elledge, M. S., & Swierenga, S. J. (2009, March 21). Pre/post user testing: Quantifying improvement and persistent issues in transportation website redesign. Presented at 24th Annual CSUN Technology and Persons with Disabilities Conference, Los Angeles, CA.
- Molina Castillo, F. J., Lopez-Nicolas, C., & Coursaris, C. K. (2009, January). Second Life: Analysing the adoption of an innovative new product. Presented at the 8th International Marketing Trends Congress 2009, Paris, France.
- Swierenga, S. J., Elledge, M. S., Roberts, H., & Bachelder, C. (2009). Before and after: Two-tiered usability testing on a public transportation website. Poster presented at the Usability Professionals' Association International Conference 2009 Conference, Portland, OR.
- Swierenga, S. J., Elledge, M. S., Roberts, H., & Sung, J. E. (2009). Pre/post user testing: Quantifying improvement and persistent issues in transportation website redesign. Presented at the Technology and Persons with Disabilities Conference. Los Angeles, CA.
- Washington, S., & Coursaris, C. K. (2009, November 12). E-Government Services for a Sustainable County. Talk presented at the 5th Annual World Usability Day, East Lansing, MI.
2008
- Boylan, C., Coursaris, C. K., & Taylor, J. (2008, March). Mobile content services: A case of the Oakland County eGovernment. Presented at the International Telecommunication Education and Research Association Conference, Louisville, KY.
- Chisnell, D., Scott, J., Swierenga, S. J., & Quesenbery, W. (2008). Usability in Civic Life: The local election officials usability testing kit. Presented at the Usability Professionals' Association International Conference 2008, Baltimore, MD.
- Coursaris, C. K. (2008, June 12). Empirical findings on wireless device interface usability. Talk presented to M.Sc. e-Business students, Business School, Newcastle University.
- Coursaris, C. K. (2008, June 16). Human Computer Interaction and political marketing. Presented to the Center for Knowledge, Innovation, Technology and Enterprise, Business School, Newcastle University.
- Coursaris, C. K. (2008, June 12). M-Commerce: Industry, applications, & services. Talk presented to M.Sc. e-Business students, Business School, Newcastle University.
- Coursaris, C. K. (2008). Usability and aesthetics. Presented to the Center for Knowledge, Innovation, Technology and Enterprise, Business School, Newcastle University.
- Coursaris, C. K. (2008, June 12). Video games: An exploration into the worlds of professional and casual gamers. Talk presented to M.Sc. e-Business students, Business School, Newcastle University.
- Coursaris, C. K. (2008, June 12). Wireless Device Interface Development. Talk presented to M.Sc. e-Business students, Business School, Newcastle University.
- Elledge, M. S., Swierenga, S. J., Roberts, H., & Sung, J. E. (2008, November 13). Two-tiered usability testing: The before and after benefits for a public transportation website. Poster presented at the 4th Annual World Usability Day, East Lansing, MI.
- Norden, L., Scott, J., & Swierenga, S. J. (2008, August 19). Making every vote count: A design for better ballots. Presented at Usability Testing Training for Local Election Officials, Erie, PA.
- Papagiannidis, S., & Coursaris, C. K. (2008, September 9). An examination of candidate Web sites as a political campaigning tool in the 2007 Greek national elections. Presented at the British Academy of Management 2008 Conference, Harrogate, UK.
- Papas, L., Jobst, J., & Swierenga, S. J. (2008, June). Assessing accessibility of Web sites for users with disabilities. Presented at the Society for Technical Communication's 55th Annual Conference, Atlanta, GA.
- Quesenbery, W., Paciello, M., & Swierenga, S. J. (2008, December). Usability in Civic Life: Standards for usability, accessibility and plain language. Poster presented at the Usability Professionals' Association Europe 2008 Conference, Turin, Italy.
- Sung, J. E., & Coursaris, C. K. (2008, November 13). Toward a more robust usability concept with perceived enjoyment in the context of mobile multimedia service. Poster presented at the 4th Annual World Usability Day, East Lansing, MI.
- Swierenga, S. J., & Sung, J. E. (2008, November 13). Outdoor recreation information website usability study with visually-impaired users. Poster presented at the 4th Annual World Usability Day, East Lansing, MI.
- Swierenga, S. J., Coursaris, C. K., Whitten, P., Pierce, G. L., & Roberts, H. (2008, November 13). Usability and accessibility of nutrition information for blind and low vision Internet users. Poster presented at the 4th Annual World Usability Day, East Lansing, MI.
- Swierenga, S. J., & Elledge, M. S. (2008, February 1). Making accessibility part of open source applications: Lessons learned from the Sakai, LON-CAPA, and Fluid projects. Presented at the 2008 Assistive Technology Industry Association Leadership Forum on Accessibility, Orlando, FL.
- Swierenga, S. J., Porter, J. E., Ghosh, S., & McCarthy, J. E. (2008, May). Dyslexia and website design: The importance of user-based testing. Presented at the Fourth International Congress of Qualitative Inquiry, Urbana-Champaign, IL.
- Swierenga, S. J., Porter, J. E., Ghosh, S., & McCarthy, J. E. (2008, June). Usable websites for dyslexic users: A voting website user study. Presented at the Usability Professionals' Association International Conference 2008, Baltimore, MD.
- Swierenga, S. J., Quesenbery, W., Walser, K., & Paciello, M. (2008). Usability in Civic Life Event: New recommendations for Section 508. Presented at the Usability Professionals' Association International Conference 2008, Baltimore, MD.
- Walser, K., Quesenbery, W., & Swierenga, S. J. (2008). Designing for cognitive disabilities. Presented at the Usability Professionals' Association International Conference 2008, Baltimore, MD.
2007
- Coursaris, C. K., Hassanein, K, Head, M., & Bontis, N. (2007, June). The Impact of Distractions on the Usability and Adoption of Mobile Devices for Wireless Data Services. Presented at the European Conference on Information Systems, St. Gallen, Switzerland.
- Coursaris, C. K., & Kim, D. (2007, May). A research agenda for mobile usability. Presented at ACM Conference on Human Factors in Computing Systems 2007, San Jose, CA.
- Coursaris, C. K., Swierenga, S. J., & Watrall, E. (2007, November). Effects of aesthetics on website usability. Presented at the 3rd Annual World Usability Day, East Lansing, MI.
- Coursaris, C. K., Swierenga, S. J., & Watrall, E. (2007). Effects of color temperature and gender on the website aesthetics. Paper presented at the 13th Americas Conference on Information Systems, Keystone, CO.
- Coursaris, C. K., Swierenga, S. J., & Watrall, E. (2007, May). Effects of Color and Gender on the Perceived Attractiveness of Websites. Presented at the Information Resources Management Association Conference, Vancouver, British Columbia.
- Elledge, M. S. (2007, March). Open source applications and accessibility. Presented at the 22nd Annual CSUN Technology and Persons with Disabilities Conference, Los Angeles, CA.
- Elledge, M. S. (2007, March 23). Sakai: A case study of accessibility in open source applications. Presented at the 22nd Annual CSUN Technology and Persons with Disabilities Conference, Los Angeles, CA.
- Elledge, M. S. (2007, March 23). Sakai and accessibility. Presented at [REDACTED], Chicago, IL.
- Elledge, M. S. (2007, June). Sakai Project Update. Presented at the Sakai Conference, Amsterdam, Netherlands.
- Elledge, M. S., & Swierenga, S. J. (2007, December 7). Making accessibility part of open source applications: Lessons learned from the Sakai, LON-CAPA and Fluid projects. Presented at the ATIA Leadership Forum on Accessibility, Orlando, FL.
- Kiernan, T., & Swierenga, S. J. (2007). Podcasting about usability: Tips for practitioners. Presented at the Usability Professionals' Association 2007 Conference, Bloomingdale, IL.
- Kripintiris, K., & Coursaris, C. K. (2007, March). Exploring the relationship between aesthetics and usability. Presented at the International Telecommunications Education & Research Association Conference.
- Post, L. A., Prokhorov, A., Oehmke, J., Swierenga, S. J., & Hogberg, M. (2007, January). Aging and elder abuse: Projections for Michigan. Paper presented at the Applied Demography Conference, San Antonio, TX.
- Rosenfeld, L., Saldaña, E., Swierenga, S. J., & Velasco, J. (2007, July). Usability experts panel on information architecture, usability, and accessibility trends. Panel presentation at the Usability and Accessibility for the Web International Seminar, University of Monterrey, Nuevo León, Mexico.
- Silsby, J., Berryman, F., Elledge, M. S., & Flegel, G. (2007, August 24). Client perspectives of web usability and accessibility. Panel presentation at the CIC IT Conference, Michigan State University, East Lansing, MI.
- Sung, J. E., & Coursaris, C. K. (2008, November 13). Gender difference on the pleasure aspect of usability in the mobile context. Poster presented at the 3rd Annual World Usability Day, East Lansing, MI.
- Swierenga, S. J., & Chisnell, D. A. (2007, March). The 2006 mid-term elections: Usability and accessibility voting forum. Presented at the 22nd Annual CSUN Technology and Persons with Disabilities Conference, Los Angeles, CA.
- Swierenga, S. J., & Diehl, A. (2007, May). Usability evaluation of a transportation website with multiple user groups. Presented at the Society for Technical Communication's 56th Annual Conference, Atlanta, GA.
- Swierenga, S. J., & Quesenbery, W. (2007, September 27). Creating citizen-centered websites: Improving and testing the user experience. Tutorial presented at the Citizen-Centered Government Web Sites: The User Experience, E-Democracy and Web. 2.0, Hubert H. Humphrey Institute, Minneapolis, MN.
2006
- Coursaris, C. K. (2006, October 19). A research agenda for mobile usability. Presented at Faculty Research Seminar, IESEG School of Management, Lille, France.
- Coursaris, C. K. (2006, June). Cheer cutie: From streets to clicks. Presented at the Administrative Sciences Association of Canada Conference, Banff, Alberta.
- Coursaris, C. K. (2006, May 4). Human computer interaction in health care and commercial applications. Presented at Faculty Research Seminar, IESEG School of Management, Lille, France.
- Coursaris, C. K., Hassanein, K., & Head, M. (2006, June). Value chain analysis of m-business. Presented at the International Conference on Mobile Business, Copenhagen, Denmark.
- Coursaris, C. K., & Kim, D. (2006, August). A qualitative review of empirical mobile Usability Studies. Presented at Americas Conference on Information Systems, Acapulco, Mexico.
- Elledge, M. S. (2006, December 8). Accessibility and Sakai user experience. Presented at the Sakai Conference, Atlanta, GA.
- Elledge, M. S. (2006, December 8). Understanding accessibility: JAWS users speak and explain. Presented at the Sakai Conference, Atlanta, GA.
- Post, L. A., Prokhorov, A., Swierenga, S. J., Oehmke, J., Joshi, V., Salmon, C., & Meyer, E. (2006, July). The implications of an aging population structure on abuse. Paper presented at the 1st International Conference on Interdisciplinary Social Sciences, Island of Rhodes, Greece.
- Swierenga, S. J., & Coursaris, C. K. (2006, November). Abuse complaints handling process: Addendum study to vulnerable Medicaid populations: A public policy assessment of abuse reduction. Poster presented at the IHCS Fall Poster Session on Medicaid Match Projects.
- Swierenga, S. J., Diehl, A., Georgis, G., & Gilbert, P. (2006, March 24). Blind and sighted user experiences with a transportation authority website. Presented at the 21st Annual CSUN Technology and Persons with Disabilities Conference, Los Angeles, CA.
- Swierenga, S. J., Post, L. A., Choi, J., & Coursaris, C. K. (2006, July). Public health communication technology: A case study in Michigan long-term care settings. Paper presented at the 1st International Conference on Interdisciplinary Social Sciences, Island of Rhodes, Greece.
- Swierenga, S. J., Post, L. A., & Connor, T. L. (2006, November). Abuse baseline survey of Michigan adults in long-term care: Results. Poster presented at the IHCS Fall Poster Session on Medicaid Match Projects.
2005
- Oehmke, J., Post, L., Almerigi, J., & Swierenga, S. J. (2005, July). Rural economic sustainability and background checks on workers in rural health care settings: Evidence from the Michigan pilot background check program. Paper presented at the American Agricultural Economics Association Annual Meeting, Providence, RI.
- Post, L. A., Oehmke, J., Swierenga, S. J., Hogberg, M., Barboza, G., & Korzeniewski, S. (2005, November). Public policy implications of an aging population for the prevention of abuse, neglect, and exploitation. Poster presented at the IHCS Fall Poster Session on Medicaid Match Projects.
- Swierenga, S. J., Post, L. A., & Barbosa, G. (2005, November). Abuse baseline survey of Michigan adults in long-term care. Poster presented at the IHCS Fall Poster Session on Medicaid Match Projects.
- Walker, J. L., Swierenga, S. J., Militello, L. G., & Gorman, M. G. (2005, March). The task-based user interface filter accessibility tool for website navigation. Paper presented at 20th Annual CSUN International Technology & Persons with Disabilities Conference, Los Angeles, CA.
2004
- Gorman, M., Militello, L. G., Swierenga, S. J., & Walker, J. L. (2004, October). Internet searching by ear: Decision flow diagrams for sightless internet users. Presented at the Human Factors and Ergonomics Society 48th Annual Meeting, New Orleans, LA.
- Gorman, M., Militello, L. G., Swierenga, S. J., & Walker, J. L. (2004, October 13). Internet searching by ear: Decision flow diagrams for sightless internet users. Presented at the Michigan State University Fall Extension Conference, East Lansing, MI.
- Langhorne, A., & Swierenga, S. J. (2004, September). User expectations and perceptions of e-learning courses: Which course components facilitate e-learning satisfaction? Presented at the Human Factors and Ergonomics Society 48th Annual Meeting, New Orleans, LA.
- Swierenga, S. J., Militello, L. G., Gorman, M., & Walker, J. L. (2004, June). Going in blind doesn’t help: Cues for navigation. Presented at the Usability Professionals’ Association 2004 Conference, Minneapolis, MN.












